How to claim a prize
National Lottery prizes must be claimed within 365 days of the draw, and where you claim depends on the amount: small prizes at any authorised lottery retailer, the largest (R50,000 and above) at one of the operator's regional offices. Lucky Numbers winnings on the UK 49's are paid by the bookmaker where you placed the bet. Keep your ticket or slip in good condition and confirm the current rules before you go.
Choose the operator on your ticket
Where to claim, by amount · UK 49's
Lotto49s does not yet have UK 49's's claim rules on file. The operator's own rules apply: before you go, confirm with them, or with your bookmaker for Lucky Numbers, where to claim, by when and what to bring.
Where to claim, by amount · SA National Lottery
Lotto49s does not yet have SA National Lottery's claim rules on file. The operator's own rules apply: before you go, confirm with them, or with your bookmaker for Lucky Numbers, where to claim, by when and what to bring.
Tax
Whether any tax applies to a win depends on the law at the time and on the kind of win. This site cannot work it out for you.
Ask the operator or your bookmaker how much you will receive before you claim.
Always ask for a breakdown of the amount you are paid.
Rules can change; always check the current information, and ask SARS if in doubt.
This is not tax or legal advice. Keep any receipt or statement you are given when you claim.
Before you go
- Check the ticket yourself against the operator's official results. Results on this site, or any other, are not proof that you have won.
- Keep the ticket flat, dry, untorn and unmarked. A damaged ticket can be refused and nothing replaces it.
- Take a photo of both sides of the ticket before you hand it over.
- Take your original ticket and a valid South African ID; for larger prizes you will also need proof of address and your bank details. If someone else is claiming for you, ask the operator what they need.
- You must be 18 or over to play and to claim.
Nobody calls you about a prize
Distrust anyone who calls or writes to tell you that you have won. Nobody legitimate asks for fees, "tax" in advance or one-time PINs to hand over a prize. If they do, it is a scam.